Very true. They do charge much more and they do provide more customer service. Now, mind you, customer service isn’t they same as legal service, but when you call them, someone is right back to you answering your question. What you don’t see in the background is the person getting on the computer and pushing the “start” button on the stop watch to time it all and bill the thell out of you, usually to the nearest 6 mints..
You can see in their contract that you will be charged by many people you don’t even know and have never heard of(similar to medical). But again, these people are paid to charge and even have quotas they are required to maintain.
You don’t get that crap at my law office.
We don’t have any kind of quota and we don’t charge for many, many things they do… like mailing out a letter. You are charged by them for the time to write the letter and the postage. Many times there is even a surcharge on the postage. NOT HERE!
Did you know that an attorney(or two), a secretary, a paralegal are appointed to your case at the outset, and they are given a quota to fill? That’s right, they are required to bill you for so much each billing.
Is this really what you want to do? The results they achieve aren’t any different than mine, and mine cost much, much less and much better customer service.
If you wanna pay them then go ahead, I’ll see you in a few months.